Michael Manese resume

Contact:
- mesenam@gmail.com
- Calls/ text: (646) 418-2708

Michael Manese
14 Bogardus Place, NYC
www.linkedin.com/pub/michael-manese/5/648/8b8

An internet savvy, creative web manager with 14 solid years of professional experience managing web content, engaging users, training associates and producing rich media for Fortune 500 companies. 


SKILLS:
- Sharepoint
- Editing
- HTML, CSS
- Photoshop
- Dreamweaver
- Film and Video Production
- Public Speaking
- Staff Management
- Webex
- Frontpage
- Documentum
- Social Media

PROFESSIONAL EXPERIENCE:
Web Content Manager - Towers Watson, NYC, 2006–12
As a gatekeeper of their intranet, I was part of the team that developed and implemented TW's online strategy in line with the company's overall goals. Using Sharepoint, CSS and HTML, I designed and maintained their pages ensuring all texts and graphics adhered to editorial guidelines. I provided strategic direction during their content migrations which helped minimize disruptions for its users. I conducted monthly training sessions for staff members on how to best utilize our pages in everyday business practice and was a member of the team that created and monitored TW posts on internal and external social media. 
- Collaborated with topic experts on writing materials, producing graphics, and designing web pages for “Vantage,” TW’s intranet. 
- As Team Leader, served as liaison between TW leadership and IT to ensure the content migration of their pages from Documentum to Sharepoint carried on with minimal editorial and technological disruption.  
- Managed front end developers in charge of maintaining TW’s Brokerage and Insurance Consulting lines of businesses. 
- Improved on a regular basis our “Vantage” pages by analyzing and implementing changes based on findings from usability studies. 
- Created and monitored rich media content on TW pages on Facebook, Twitter, YouTube, and LinkedIn as part of our Hootsuite Team.
- Enhanced our pages by producing rich, social media such as blogging, videos and audio clips for “Vantage.” 
- Ensured our staff members from Admins to C-level executives were up to date with our intranet campaigns by conducting monthly training sessions for new and current staff members. 
- Improved the search of our intellectual property and thought leadership by tagging them thoroughly when  submitting them to our Document Submission Tool. 
- Increased the online visibility of our Vice President by creating and editing “What’s New” e-newsletter.  Published in a magazine format, this interactive online publication highlighted the latest news and trends that have happened within the TW community on a monthly basis. 
- Served as a Knowledge & Information Services (KIS) Team member, a global team of specialists who provided current awareness, knowledge management, research and information assistance to all staff members at every stage of the consulting cycle. 
 
American Express, New York City 1998-2006
Online Communications Specialist, Corporate Affairs and Communications (2002-2006)  
- Managed the content of AXP’s intranet. Ensured all intranet site materials adhered to editorial guidelines. Trained and managed summer and winter interns. As Marketing Coordinator for Healthcare Services Group (1998-2002), assisted consultants with their travel and presentation needs when going on the road to demonstrate our healthcare consulting products.


Battery Park City Authority, NYC - Accounting Clerk 1994-1998


OTHER SKILLS:
Writing, producing, editing and directing films and videos. Power user of Word, Excel and Powerpoint. 


EDUCATION:
Rutgers University, New Brunswick, NJ - BA Communications



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